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Patient experience
includes what happens to patients from the time they make an appointment to when an appointment is over and followup services are completed. National research shows that patients having positive
experiences with the entire staff
of their
health care provider are more likely to adhere to
regimens, schedule followup visits, |
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By measuring patient experience, health care providers can identify areas for improvement to help patients make informed choices about health care providers and services. To research how we provide the QCDR submission components for the AHRQ and NQF domains that process CG-CAHPS data, please email us re: Patient Experience Research |
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